What it takes for back-office digital transformation projects to get buy-in and succeed
Gresham's CTO, Neil Vernon, recently took part in a panel discussion with top operations executives from RBC Capital Markets and Zurich Insurance to discuss key back office and operations challenges, getting to the bottom of burning questions such as:
- Why does the front office get all the technology budget while the middle and back offices have to wait years for just the basic necessities?
- How can operations leaders get buy-in from the senior level to start tackling decades-old problems that continue to plague the organisation?
- What is the best way to make sure technology projects survive the next budget cycle and ultimately succeed in meeting business objectives?