Cookie Policy

Cookies policy

1. Introduction

1.1 Our website uses cookies.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. About cookies

2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

2.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2.4 Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

3. Our cookies

3.1 We use only session cookies on our website.

3.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) We use PHPSESSID This cookie is set by part of our content management system. It is a “session” cookie and is used to manage “state” data during your active session on our website. It is an integral part of the content management system is overwritten when you next visit our site.

(b)We use __hstc The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). This cookie will expire 2 years from set/update.

(c)We use hubspotutk This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. This cookie will expire 10 years from set/update.

(d)We use __hssrc Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp. This cookie will expire 30 mins from set/update.

(e) We use __hssrc Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.

(f)We use __hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies. This cookie will expire 2 years from set/update.

(g)We use __hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot. This cookie will expire 2 years from set/update.

(h) We use __hs_testcookie This cookie used to test whether the visitor has support for cookies enabled.

(i) We use hsPagesViewedThisSession This cookie used to keep track of page views in a session.

(j) We use utma this session cookie is Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. This cookie will expire 2 years from set/update.

(k) We use utmb to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. This cookie will expire 30 mins from set/update.

(l) We use utmz which stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. This cookie will expire 6 months from set/update.

 

4. Analytics cookies

4.1 We use Google Analytics and Hubspot Tracking to analyse the use of our website.

4.2 Our analytics service provider generates statistical and other information about website use by means of cookies.

4.3 The analytics cookies used by our website have the following names: PHPSESSID, hs, hstc, hssrc, hubspotutk, utma, utmb, utmc and utmz.

4.4 The information generated relating to our website is used to create reports about the use of our website.

4.5 Our analytics service provider’s privacy policy is available at: http://www.google.com/policies/privacy/ and https://legal.hubspot.com/privacy-policy

 

5. Third party cookies

5.1 Our website does not use any third party cookies.

6. Blocking cookies

6.1 Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c) in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

6.2 Blocking all cookies will have a negative impact upon the usability of many websites.

6.3 If you block cookies, you may not be able to use all the features on our website.

7. Deleting cookies

7.1 You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/);

(b) in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

7.2 Deleting cookies will have a negative impact on the usability of many websites.

8. Our details

8.1 Refer to our website terms and conditions for our details.